TERMS OF USE

Last Updated: March 3, 2023

WELCOME TO NORMALCULTURE.COM (THIS “WEBSITE” OR “SITE”), A WEBSITE OWNED AND OPERATED BY NORMAL CULTURE, LLC (“NORMAL CULTURE,” “WE,” OR “US”). THESE TERMS OF USE AND THE PRIVACY POLICY APPLY TO ALL VISITORS, USERS, AND OTHERS WHO ACCESS THIS WEBSITE (“USERS” AND/OR “YOU”). THESE TERMS OF USE EXPLAIN THE TERMS BY WHICH YOU MAY USE OUR WEBSITE AND OUR SERVICES. BY ACCESSING OR USING THE WEBSITE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE (“TERMS OF USE”), WHETHER OR NOT YOU HAVE REGISTERED TO CREATE AN ACCOUNT.  THESE TERMS OF USE AND OUR PRIVACY POLICY [HTTPS://NORMALCULTURE.COM/PRIVACY-POLICY] CREATE THE TERMS OF YOUR AND OUR AGREEMENT WHENEVER YOU USE THIS WEBSITE, AND WHEN YOU CHOOSE TO PURCHASE PRODUCTS THROUGH THIS WEBSITE. 

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE YOU START TO USE THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE AND/OR PURCHASING PRODUCTS THROUGH OUR WEBSITE, YOU AGREE TO BE BOUND AND ABIDE BY THESE TERMS OF USE AND OUR PRIVACY POLICY FOUND AT HTTPS://NORMALCULTURE.COM/PRIVACY-POLICY. IF YOU DO NOT AGREE TO THESE TERMS OF USE OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THIS SITE.

CHANGES AND UPDATES.  WE RESERVE THE RIGHT TO AMEND THESE TERMS OF USE AND PRIVACY POLICY AT ANY TIME AND WITHOUT PRIOR NOTICE. IF WE DO THIS, WE WILL POST THE AMENDED TERMS OF USE AND/OR PRIVACY POLICY AND INDICATE AT THE TOP OF THE TERMS OF USE OR THE PRIVACY POLICY, AS THE CASE MAY BE, THE DATE SUCH WAS LAST REVISED. YOUR CONTINUED USE OF THIS WEBSITE AFTER ANY SUCH CHANGES ARE MADE MEANS YOU ACCEPTANCE OF THE NEW TERMS OF USE AND PRIVACY POLICY. IF YOU DO NOT AGREE TO ANY CHANGES OR ADDITIONS TO THESE TERMS OF USE, DO NOT CONTINUE TO USE OR ACCESS THIS SITE. 

USE OF YOUR ACCOUNT.  YOU ARE RESPONSIBLE FOR ALL ACTIVITY ON THE SITE FROM YOUR ACCOUNT OR THAT USE YOUR CREDENTIALS. YOU ARE RESPONSIBLE AND LIABLE FOR ANY SECURITY BREACHES THAT OCCUR WITH RESPECT TO THE WEBSITE THROUGH YOUR ACCOUNT.

USE OF OUR WEBSITE.  YOU AGREE NOT TO USE OR LAUNCH ANY AUTOMATED SYSTEM, INCLUDING WITHOUT LIMITATION, “ROBOTS,” “SPIDERS,” “OFFLINE READERS,” OR ANY OTHER TOOL OR MALICIOUS CODE THAT WOULD DISRUPT OUR WEBSITE OR TRY TO COMPROMISE OTHER USERS AND OTHER ACCOUNTS.  THIS SITE DOES NOT ALLOW USERS TO POST CONTENT.

YOU AGREE THAT YOU WILL NOT USE ANY MEANS WITH RESPECT TO THE WEBSITE INCLUDING ANY AUTOMATIC OR ELECTRONIC MEANS, TO OBTAIN OR ACCESS ANY INFORMATION, DATA OR MATERIALS PROVIDED BY ANY OTHER USERS. 

FRAUD.  IF THERE IS ANY CONCERN ABOUT FRAUD OR CREDIT, WE WILL LET YOU KNOW IF WE ARE ALLOWED BY LAW.  WE MAY BE REQUIRED BY LAW TO FIRST REPORT THE PROBLEM TO LAW ENFORCEMENT OFFICIALS.  WE USE A THIRD PARTY VENDOR TO DETECT FRAUD.

YOUR MONEY. WHEN YOU CHECK OUT, AND PUT IN YOUR PAYMENT INFORMATION, YOU PROMISE, REPRESENT AND WARRANT THAT THE INFORMATION IS ACCURATE, THAT YOU ARE AUTHORIZED TO USE THE PAYMENT METHOD PROVIDED, AND THAT YOU WILL NOTIFY US OF CHANGES THAT COULD IMPACT YOUR ORDER, YOUR ACCOUNT OR YOUR PAYMENT. 

CANCELLING OR RETURNING PRODUCTS.  PLEASE SEE OUR RETURN AND CANCELLATION POLICY BY CLICKING HERE:  [HTTPS://NORMALCULTURE.COM/HELP]

PRICES AND TAXES.  WE MAY CHANGE THE PRICES OF OUR PRODUCTS FROM TIME TO TIME.  DIFFERENT LOCATIONS REQUIRE US TO CHARGE AND COLLECT SALES TAX AT THE TIME OF CHECK OUT.  EXCEPT TO THE EXTENT REQUIRED UNDER APPLICABLE TAX LAWS, THE ACTUAL TAX AMOUNT THAT WILL BE APPLIED TO YOUR ORDER AND CHARGED TO YOUR PAYMENT METHOD IS BASED ON CALCULATIONS ON THE DATE OF SHIPMENT, REGARDLESS OF WHEN THE ORDER WAS PLACED.

SHIPPING CHOICES AND COSTS.  WHEN YOU CHECK OUT, YOU WILL SELECT YOUR MEANS AND TIMING OF SHIPMENT.  IF YOU DO NOT LIVE IN THE UNITED STATES, WHERE WE ARE BASED, YOU MAY ALSO HAVE TO PAY IMPORT DUTIES THAT WILL BE REFLECTED IN YOUR FINAL ORDER SUMMARY.

INDEMNITY.  TO THE FULLEST EXTENT ALLOWED BY LAW, YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS NORMAL CULTURE AND ITS SUBSIDIARIES, AGENTS, MANAGERS, AND OTHER AFFILIATED COMPANIES, AND THEIR EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS AND DIRECTORS, FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS. DEBTS, AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEY’S FEES) ARISING FROM: (I) YOUR USE OF AND ACCESS TO THE WEBSITE; (II) YOUR VIOLATION OF ANY TERM OF THESE TERMS OF USE, INCLUDING WITHOUT LIMITATION; (III) YOUR VIOLATION OF ANY THIRD-PARTY RIGHT, INCLUDING WITHOUT LIMITATION ANY RIGHT OF PRIVACY, INTELLECTUAL PROPERTY

RIGHTS OR ANY CONTRACTUAL OR PROPRIETARY RIGHTS; (IV) YOUR VIOLATION OF ANY LAW, RULE OR REGULATION OF THE UNITED STATES OR ANY OTHER COUNTRY; (V) ANY CLAIM OR DAMAGES THAT ARISE AS A RESULT OF ANY INFORMATION OR DATA THAT ARE SUBMITTED VIA YOUR ACCOUNT; OR (VI) ANY OTHER PARTY’S ACCESS AND USE OF THE WEBSITE WITH YOUR UNIQUE USERNAME, PASSWORD OR OTHER APPROPRIATE SECURITY CODE.

GOVERNING LAW. THESE TERMS OF USE SHALL BE GOVERNED BY THE INTERNAL SUBSTANTIVE LAWS OF THE STATE OF CALIFORNIA WITHOUT RESPECT TO ITS CONFLICT OF LAWS PRINCIPLES.

ARBITRATION; NO CLASS ACTIONTO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER YOU NOR WE WILL SEEK TO HAVE A DISPUTE HEARD AS A CLASS ACTION OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.  FURTHER, TO THE FULLEST EXTENT ALLOWED BY LAW, NO ARBITRATION OR PROCEEDING CAN BE COMBINED WITH ANOTHER WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO THE ARBITRATIONS OR PROCEEDINGS.

YOU AND WE AGREE TO ARBITRATE ALL DISPUTES THAT ARE NOT RESOLVED INFORMALLY, EXCEPT DISPUTES RELATING TO THE OWNERSHIP OR ENFORCEMENT OF INTELLECTUAL PROPERTY RIGHTS.  THIS INCLUDES ALL DISPUTES REGARDING ANY CURRENT, PAST OF FUTURE PURCHASE OR EVENT, BETWEEN YOU AND US REGARDING OUR PRODUCTS, THIS AGREEMENT OR THIS WEBSITE, AND WHETHER THE CLAIMS IS BASED ON CONTRACT, TORT, WARRANTY, STATUTE, REGULATION, OR OTHER LEGAL OR EQUITABLE BASIS.  WE BOTH AGREE BY THIS UNDERTAKING THAT THE ARBITRATOR WILL HAVE THE EXCLUSIVE AUTHORITY TO RESOLVE ANY DISPUTE RELATING TO THE INTERPRETATION, APPLICABILITY OR ENFORCEABILITY OF THESE TERMS OF USE, THE PRIVACY POLICY OR THE FORMATION OF THIS AGREEMENT, INCLUDING THE ARBITRABILITY OF ANY DISPUTE AND ANY CLAIM THAT ALL OR ANY PART OF THIS AGREEMENT IS OR ARE VOID OR VOIDABLE. YOU ARE WAIVING ANY AND ALL RIGHTS YOU MAY HAVE TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY.

IF YOU OR WE HAVE A DISPUTE WITH THE OTHER OR THIS WEBSITE OR OUR AGREEMENT, NOTICE MUST FIRST BE SENT TO THE OTHER PARTY, INCLUDING:

  • NAME, ADDRESS, AND CONTACT INFORMATION OF THE PARTY GIVING THE NOTICE

  • THE FACTS THAT ARE THE BASIS OF THE DISPUTE

  • THE REMEDY SOUGHT (E.G. A REFUND).

FOR NOTICES TO US REGARDING A DISPUTE, THEY MUST BE EMAILED TO NORMALCULTURECLOTHING@GMAIL.COM

IF WE HAVE A CLAIM AGAINST YOU, WE WILL NOTIFY YOU BY THE CONTACT INFORMATION YOU HAVE PROVIDED TO US.

WE AND YOU WILL THEN USE GOOD FAITH EFFORTS TO RESOLVE THROUGH INFORMAL NEGOTIATIONS THE DISPUTE.  IF, DESPITE THESE GOOD FAITH EFFORTS, WE CANNOT REACH AN AGREED RESOLUTION WITHIN 60 DAYS, THEN, YOU OR WE MAY COMMENCE AN ARBITRATION PROCEEDING.  ARBITRATION WILL BE CONDUCTED IN LOS ANGELES, CALIFORNIA, OR IF YOU AND WE AGREE REMOTELY.

ARBITRATION WILL BE ADMINISTERED BY ONE ARBITRATOR. THE ARBITRATOR MAY AWARD DAMAGES TO YOU INDIVIDUALLY AS A COURT COULD, INCLUDING DECLARATORY OR INJUNCTIVE RELIEF, BUT ONLY TO THE EXTENT REQUIRED TO SATISFY YOUR INDIVIDUAL CLAIM.